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Privacy Policy

Last updated: August 1, 2026

This Privacy Policy explains how Shop New Look collects, uses and shares personal information when you visit or make a purchase from shopnewlook.com (the “Site”).

Information we collect

When you browse the Site, we may collect device and usage information such as your IP address, browser type, time zone, cookie identifiers, pages viewed, referring pages and interactions with the Site.

When you place or attempt to place an order, we collect information needed to process and fulfill it, including your name, billing and shipping addresses, email address, phone number, order details and payment status. Payment details are handled by the selected payment provider; Shop New Look does not store complete card numbers.

How we use information

  • Process payments, fulfill orders and provide tracking or order updates
  • Communicate with you and provide customer support
  • Screen orders for fraud or security risks
  • Improve the Site, products and customer experience
  • Measure marketing performance and, where permitted, provide relevant advertising
  • Comply with legal obligations and protect our rights

Service providers

We use SHOPLINE to power our online store. Information may be processed by SHOPLINE as needed to provide the ecommerce platform. Read the SHOPLINE Privacy Policy.

We may also use payment, shipping, analytics, advertising and customer-support providers to operate the Site and fulfill orders. These providers receive only the information reasonably required for their services and process it under their own terms and applicable law.

Cookies and analytics

Cookies and similar technologies help the Site function, remember preferences, measure traffic and understand marketing performance. You can control cookies through your browser and any consent tools shown on the Site, although disabling necessary cookies may affect checkout or account features.

Data retention and international processing

We retain order and support information for as long as reasonably needed to provide services, keep business records, resolve disputes and meet legal obligations. Service providers may process information in countries outside your place of residence, subject to applicable safeguards.

Your choices and rights

Depending on your location, you may have rights to request access, correction or deletion of your personal information, or to object to certain processing. To make a request, email us using the contact details below. We may need to verify your identity before completing a request.

Minors

The Site is not intended for individuals under 18.

Changes

We may update this policy to reflect changes to our practices, services or legal requirements. The latest version will be posted on this page with the updated date.

Contact us

For privacy questions or requests, email support@shopnewlook.com.